Sephora Beauty Advisor (Flex)

Sephora is a global prestige beauty retailer known for an expansive assortment of cosmetics, skincare, fragrance and wellness brands. As part of the LVMH group, the company emphasizes innovation, diversity and experiential retail, and cultivates a customer-centric environment where product expertise and inclusivity are central to the brand proposition.

1. Deliver personalized consultations and product recommendations tailored to each client’s needs to drive satisfaction and loyalty.
2. Demonstrate and communicate expert knowledge of cosmetics, skincare and fragrance to educate and empower clients.
3. Achieve sales targets and key performance indicators through consultative selling and clienteling.
4. Maintain visual merchandising standards, support inventory processes and ensure a clean, welcoming sales floor.
5. Remain current on beauty trends, product launches and application techniques to provide relevant, trend-forward advice.
6. Model inclusive behaviours and contribute to a collaborative, team-oriented store culture while adhering to company policies and safety standards.

1. Ability to provide excellent client service and build rapport in a retail, hospitality, or client-facing setting.
2. Passion for beauty, trends, and helping clients feel confident.
3. Strong verbal communication and interpersonal skills; team-oriented and goal-driven.
4. Reliable attendance and availability for retail peak hours including nights, weekends and holidays.
5. Physical capability to lift and carry up to 50 pounds.

1. Personalized beauty consultations
2. Product knowledge: cosmetics, skincare and fragrance
3. Consultative selling and KPI-driven performance
4. Merchandising and basic inventory management
5. Trend awareness and continuous product learning
6. Customer service and interpersonal communication
7. Ability to work flexible schedules (nights, weekends, holidays)

Entry-level. Previous retail, hospitality or client-facing experience preferred but not required; demonstrated ability to deliver excellent service and build client relationships is valued.

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Sephora fosters an inclusive, beauty-forward workplace that prizes diversity, continuous learning and exceptional client experiences. The retail environment is fast-paced and collaborative, with an emphasis on product education and career development within a globally recognised beauty ecosystem.