Sephora Beauty Advisor (Flex)

Sephora is a global beauty retailer known for an expansive assortment of prestige cosmetics, skincare, fragrance and tools across owned and partner brands. Operated as part of the LVMH family, Sephora emphasizes an omnichannel retail experience, rigorous product expertise, and a culture of inclusivity and ongoing learning for client-facing teams.

1. Deliver personalized, consultative beauty experiences and product recommendations tailored to each client's needs.
2. Demonstrate product expertise; educate and empower clients on makeup, skincare and fragrance.
3. Maintain currency on product launches, techniques and beauty trends to ensure relevant advice.
4. Drive sales performance and meet or exceed assigned KPIs and conversion goals.
5. Support merchandising, inventory tasks and ensure the sales floor remains clean, organized and inviting.
6. Promote an inclusive team environment and contribute to a positive, client-first culture.
7. Adhere to company policies and safety standards to create a secure shopping experience.
8. Maintain reliable attendance and flexibility to work peak retail hours including nights, weekends and holidays.

1. Previous experience in retail, hospitality or a client-facing environment with demonstrated customer service ability.
2. Passion for beauty, trends and helping clients build confidence through product recommendations.
3. Excellent verbal communication and interpersonal skills.
4. Collaborative team player who thrives in a goal-oriented retail environment.
5. Rapid learner with the ability to absorb and relay product knowledge effectively.
6. Physically able to lift and carry up to 50 pounds and stand for extended periods.
7. Availability for flexible scheduling; for Flex roles, typically 4–14 hours/week with peak-shift availability.

1. Client consultation and selling
2. Product knowledge (makeup, skincare, fragrance)
3. Visual merchandising and stock management
4. Sales performance and KPI orientation
5. Strong verbal communication and interpersonal skills
6. Team collaboration and inclusivity

Entry-level role; previous retail, hospitality or client-facing experience is preferred but not mandatory. Demonstrated ability to deliver excellent customer service and develop client relationships is advantageous.

High school diploma or equivalent preferred.

Comprehensive healthcare and wellbeing benefits (eligibility-based); Inclusion & Belonging pledge and related initiatives.

Sephora fosters a fast-paced, education-driven retail culture that prizes diversity, inclusivity and continuous learning. Client experience and product expertise are central; teams operate collaboratively to deliver elevated, personalised service across an omnichannel business.