Sephora Beauty Advisor

Sephora Canada is the Canadian arm of the global Sephora beauty retail network, part of the LVMH group. The brand is known for a broad, trend-forward portfolio of prestige cosmetics, skincare and fragrance, a highly experiential retail proposition and an emphasis on education and talent development across its stores and digital channels.

1. Deliver personalized in-store consultations and bespoke product recommendations to meet clients’ individual needs and beauty goals.
2. Educate and empower clients by demonstrating product benefits, application techniques and the latest trends across makeup, skincare and fragrance.
3. Achieve and exceed individual sales targets and key performance indicators through consultative selling and client relationship management.
4. Support merchandising, inventory handling and visual standards to maintain a clean, organized and on-brand retail environment.
5. Contribute to an inclusive team culture by collaborating with colleagues, supporting training initiatives and upholding Sephora Canada policies and standards.
6. Maintain punctuality and reliable availability during peak retail hours, including nights, weekends and holidays.

1. Previous experience delivering excellent customer service in retail, hospitality or client-facing roles.
2. Demonstrated passion for beauty, trends and product learning.
3. Excellent verbal communication and interpersonal skills with an ability to build rapport quickly.
4. Team-oriented mindset with a focus on achieving collective sales goals.
5. Physically able to lift and carry up to 50 pounds.
6. Availability to work the minimum weekly hours required for part‑time scheduling and peak retail periods.

1. Client consultation and relationship building
2. Product knowledge across skincare, makeup and fragrance
3. Sales and closing techniques
4. Visual merchandising and basic inventory management
5. Trend awareness and product education
6. Strong interpersonal and communication skills

Entry-level; previous retail, hospitality or other client-focused experience is preferred. Candidates should demonstrate the ability to deliver excellent service and develop strong client relationships.

Performance-based bonus opportunities; competitive benefits program; robust learning and development initiatives.

Sephora Canada cultivates an energetic, beauty-focused retail culture that values diversity, inclusivity and continuous learning. Teams operate in a fast-paced, client-centric environment where product education and creativity are encouraged and career progression is supported through training programs.