Sephora Asset Protection Partner

Sephora is a global prestige beauty retailer known for an expansive product assortment, experiential stores, and a digitally-integrated customer experience. As part of the LVMH group, the brand operates in a fast-paced retail environment that emphasizes client service, innovation, and career mobility across merchandising, operations, and leadership paths.

1. Maintain a visible, proactive presence on the sales floor (approximately 75–80% of scheduled time) to deter loss and support client service.
2. Monitor store activity using CCTV and reporting systems; investigate suspected losses and prepare incident reports.
3. Partner with store leadership and the District Asset Protection Manager to develop and implement shrink-reduction and safety initiatives.
4. Lead and participate in training, meetings, and audits to reinforce asset protection policies and regulatory compliance.
5. Respond to incidents, de-escalate conflicts professionally, and prioritize the safety and experience of clients and employees.
6. Execute audits, compile documentation, and provide clear reporting on asset protection activities and outcomes.
7. Support multiple locations as required and represent the company in legal settings, including testifying in court if necessary.
8. Adhere to company policies, licensing requirements, and local laws governing asset protection and security operations.

1. 1–2 years' experience in retail operations, sales, hospitality, asset protection, or loss prevention.
2. Working knowledge of retail shrink drivers, safety protocols, and loss-prevention methodologies.
3. Proven conflict de-escalation and incident-response capabilities.
4. Comfortable using CCTV, incident reporting tools, and preparing investigative documentation.
5. Excellent verbal communication, attention to detail, and ability to collaborate across store teams.
6. Physically able to lift and carry up to 50 lbs and meet the physical demands of a retail environment.
7. Availability for flexible scheduling including nights, weekends and holidays; reliable punctuality and attendance.
8. Willingness to support multiple locations and, when required, testify in legal proceedings on behalf of the company.

1. CCTV
2. incident reporting tools
3. conflict de-escalation
4. loss prevention
5. investigative techniques
6. audit preparation and reporting
7. strong verbal communication

1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention; demonstrable experience with loss-prevention tactics, CCTV monitoring, and incident management.

High school diploma or equivalent preferred.

Comprehensive healthcare and wellbeing benefits (eligibility-based).

Sephora cultivates an inclusive, client-centric retail culture that values diversity, creativity, and professional development. The environment is fast-paced and collaborative, with a strong emphasis on training, teamwork, and delivering exceptional in-store experiences.