Rimowa Customer Service Intern

Sao Paulo • Brazil

Friday, April 11, 2025

RIMOWA, the first German Maison of the LVMH Group, is a global lifestyle brand dedicated to crafting essential tools for a lifetime of travel. With over 125 years of history, RIMOWA is renowned for its unique products where functionality meets luxury, heritage blends with innovation, and craftsmanship merges with design.

1. Handle incoming telephone calls from customers.
2. Provide information about the RIMOWA Client Care Center.
3. Support and manage customer requests, ensuring they are internally processed in a timely manner.
4. Respond to customer feedback on the 'Reclame Aqui' platform.
5. Report any issues to the Customer Service Manager.
6. Perform activities to meet RIMOWA's KPI targets.

1. Currently enrolled in a degree program, graduating in 2026 or later.
2. Intermediate proficiency in English.

1. Excellent communication skills.
2. Strong problem-solving abilities.
3. Ability to work effectively in a team environment.
4. Customer-oriented mindset.

No prior experience required, suitable for beginners.

Currently pursuing a degree.

Opportunity to gain experience in a prestigious luxury brand.

RIMOWA fosters a culture of resilience and ambition, valuing longevity and meaningful journeys. As part of the LVMH Group, the company emphasizes innovation, craftsmanship, and a commitment to excellence in every aspect of its operations.