Rimowa

Client Advisor

RIMOWA, the first German Maison under the LVMH Group, is a global lifestyle brand dedicated to developing unique travel products that emphasize function, resilience, and longevity. With over 120 years of heritage, RIMOWA is committed to providing essential tools for a lifetime of travel.

1. Provide an outstanding and unforgettable client experience.
2. Build long-term relationships with clientele to foster brand loyalty.
3. Assist with special requests and perform repairs in coordination with the client care department.
4. Collaborate with colleagues and embody the company's values.

1. Passionate about storytelling, lifestyle, luxury, and travel.
2. Enthusiastic about retail and delivering memorable experiences.
3. Great eye for visual details and eager to achieve team objectives.
4. Proactive in building long-term relationships and collaborative in spirit.

1. Fluent in Italian and English.
2. Additional languages are a plus.

Minimum 3 years in the Retail, Hospitality, or Customer Service sector.

Celebrates an inclusive and diverse culture as a core part of the company's DNA.

Located in Rome, Piazza Di Spagna, RIMOWA values diversity and inclusion as key enablers for business growth and reflects a broad consumer base.