Rimowa Client Advisor

Rome • Italy

Monday, December 16, 2024

RIMOWA, a distinguished German Maison under the esteemed LVMH Group, is renowned for its innovative and durable travel products. With a legacy spanning over 120 years, RIMOWA has consistently delivered exceptional lifestyle solutions, embodying resilience and longevity. As part of the LVMH Group, RIMOWA benefits from the conglomerate's extensive resources and commitment to excellence, fostering a dynamic and inclusive work environment.

1. Deliver an exceptional and memorable client experience, ensuring each customer embarks on a personalized RIMOWA journey.
2. Cultivate and maintain long-term relationships with clients to foster brand loyalty.
3. Assist with special requests and coordinate repairs with the client care department.
4. Collaborate effectively with team members, embodying RIMOWA's values and enhancing team spirit.

1. Minimum of 3 years of experience in Retail, Hospitality, or Customer Service sectors.

1. Passion for storytelling, lifestyle, luxury, and travel.
2. Enthusiasm for retail and delivering memorable client experiences.
3. Keen eye for visual details and a commitment to achieving team objectives.
4. Proactive approach to client engagement and relationship building.
5. Fluency in Italian and English; additional languages are advantageous.

A minimum of three years in Retail, Hospitality, or Customer Service sectors is required.

RIMOWA offers a dynamic work environment with opportunities for career advancement within the LVMH Group.

RIMOWA celebrates an inclusive and diverse culture, recognizing that diverse talent is essential for business growth. The company values a range of backgrounds, skills, and capabilities to reflect its broad consumer base.