Rimowa Client Advisor

RIMOWA is the first German Maison under the LVMH Group, renowned for its innovative travel products that combine functionality, resilience, and longevity. With over 120 years of history, RIMOWA is dedicated to developing essential tools for a lifetime of travel, reflecting a commitment to quality and storytelling.

1. Provide an outstanding and unforgettable client experience.
2. Build long-term relationships with clientele to foster brand loyalty.
3. Assist with special requests and perform repairs in coordination with the client care department.
4. Collaborate with colleagues and embody company values to enhance team spirit.

1. Passionate about storytelling, lifestyle, luxury, and travel.
2. Enthusiastic about retail and delivering memorable experiences.
3. Great eye for visual details and eager to achieve team objectives.
4. Proactive in building long-term relationships and collaborative in approach.
5. Experienced in the sector.

1. Fluent in Italian and English.
2. Additional languages are a plus.

Minimum 3 years of experience in the sector.

Celebrates an inclusive and diverse culture, viewing diversity as a key enabler for business growth.

Located in Milan, the company emphasizes a collaborative and inclusive work environment, valuing diverse talent and backgrounds.