Rimowa Assistant Store Manager

Sao Paulo • Brazil

Thursday, February 13, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as the first German Maison within this prestigious conglomerate. Renowned for its commitment to crafting essential travel tools, RIMOWA merges functionality with luxury, heritage with innovation, and craftsmanship with design. With over 125 years of legacy, the brand is dedicated to creating products that embody resilience and longevity, catering to those who embark on meaningful journeys.

1. Lead the team in achieving both personal and store sales goals.
2. Demonstrate sales leadership by actively engaging on the selling floor.
3. Provide feedback to the Store Manager regarding product assortment, buying trends, and customer requests.
4. Train team members in selling techniques and product knowledge.
5. Cultivate new and existing client relationships while exemplifying the highest level of service for a luxury brand.
6. Act as a brand ambassador, engaging in community outreach and networking opportunities.
7. Coach the sales team on performance and professional development, fostering a positive corporate culture.
8. Motivate the sales team by creating an enjoyable work environment.
9. Implement RIMOWA clienteling practices to enhance team members' business and overall store performance.
10. Communicate with management to ensure inventory aligns with business needs.
11. Manage repair processes in accordance with RIMOWA policies, ensuring exceptional customer service.
12. Conduct inventory counts and manage stock movements, including RTVs.
13. Ensure accurate receipt and transfer of goods.
14. Maintain all POS functions for accurate store reporting and accounting.
15. Assist in preparing weekly and monthly sales and marketing reports using Excel and Cegid.
16. Manage facilities issues and control operational costs.
17. Merchandise the store and execute window displays following company directives.
18. Maintain display fixtures, lighting, and marketing materials.

1. Completion of a High School diploma or equivalent.
2. Minimum of 5 years of experience in a retail environment.
3. Experience in luxury retail is an asset.
4. Proven ability to drive sales, execute events, and collaborate with marketing.
5. Strong existing network in the industry or community preferred.
6. Ability to lift boxes up to 20lbs repeatedly.
7. Availability to work evenings, weekends, and holidays.

1. Sales leadership and client relations.
2. Team management and motivation.
3. Inventory and stock management.
4. Operational efficiency and cost control.
5. Visual merchandising and brand representation.
6. Proficiency in Excel and Cegid for reporting.

A minimum of 5 years in a retail environment, with luxury retail experience being advantageous.

Completion of a High School diploma or equivalent.

Opportunities for professional development and career advancement within a prestigious luxury brand.

RIMOWA fosters a culture of innovation, craftsmanship, and resilience, encouraging employees to embody the brand's values of longevity and excellence. The workplace environment is dynamic and collaborative, with a strong emphasis on community engagement and personal growth.