Rimowa Assistant CRM & Training Coordinator

Paris • France

Friday, April 18, 2025

RIMOWA, a distinguished member of the LVMH Group, stands as the first German House within this prestigious conglomerate. With over 120 years of history, RIMOWA is renowned for crafting essential travel tools that harmonize luxury with functionality, heritage with innovation, and craftsmanship with design. As an employer, RIMOWA is committed to fostering an inclusive and diverse workplace culture, reflecting its global consumer base and supporting its growth in the luxury travel industry.

1. Prepare weekly and monthly reports on CRM performance, focusing on acquisition, clienteling, and loyalty metrics.
2. Monitor and support clienteling campaigns for product launches.
3. Assist in the development and execution of client loyalty and retention programs.
4. Contribute to CRM training material updates and support operational CRM requests from boutiques.
5. Collaborate with the Training Manager to track retail and training KPIs, identify inconsistencies, and propose improvements.
6. Organize training activities, including participant lists, feedback evaluations, progress reports, and certifications.
7. Support engagement with the mobile learning tool and assist in creating communications to motivate users.
8. Develop tools and materials for new store openings and new initiatives.
9. Stay informed about the latest trends in learning methods and technologies to propose innovative training approaches.

1. Enrollment in a business school with a specialization in Marketing, Economics, or Business Management.

1. Proficiency in Microsoft Office tools.
2. Strong analytical skills.
3. Fluency in English and French for effective communication across the EMEA region.

No prior experience required; suitable for beginners.

Currently pursuing a degree in a relevant field from a business school.

The role offers valuable exposure to CRM and training operations within a leading luxury brand, alongside professional development opportunities through mentorship from experienced managers.

RIMOWA prides itself on a culture that celebrates diversity and inclusivity, recognizing these as key drivers of innovation and growth. The company values diverse talents and perspectives to reflect its broad consumer base and enhance its global operations.