Rimowa Assistant CRM & Training Coordinator

Paris • France

Monday, February 10, 2025

RIMOWA, the esteemed German House within the LVMH Group, stands as a beacon of innovation and luxury in the travel industry. For over 120 years, RIMOWA has been at the forefront of crafting products that seamlessly blend functionality with opulence, heritage with modernity, and artisanal craftsmanship with cutting-edge design. As part of the LVMH conglomerate, RIMOWA benefits from a rich legacy of luxury and an expansive global presence, offering employees a dynamic and enriching work environment.

1. Prepare weekly and monthly reports on store CRM performance, focusing on acquisition, clienteling, and loyalty.
2. Monitor and support clienteling campaigns for product launches.
3. Assist in the development and execution of client loyalty and retention programs.
4. Aid in the creation and updating of CRM training materials.
5. Support boutiques with CRM-related operational requests to enhance responsiveness and meet field team needs.
6. Collaborate with the Training Manager to track retail and training results, identifying inconsistencies and proposing improvements.
7. Organize training activities, including participant lists, feedback evaluations, and progress reports.
8. Promote engagement with mobile learning tools, partnering with the EMEA team to drive user interaction.
9. Contribute to the development of materials for new store openings and initiatives.
10. Stay informed on the latest trends in learning methods and industry-specific knowledge to propose innovative training approaches.

1. Enrollment in a business school with a focus on Marketing, Economics, or Business Management.
2. Proficiency in Microsoft Office tools and strong analytical skills.
3. Fluency in English and French to communicate effectively within the EMEA region.

1. Analytical skills
2. Proficiency in Microsoft Office
3. Strong communication skills
4. Ability to work collaboratively
5. Adaptability to new trends and technologies

Entry-level position suitable for recent graduates or individuals with limited professional experience.

Currently enrolled in or recently graduated from a business school with a specialization in Marketing, Economics, or Business Management.

The position offers an opportunity to work within a prestigious luxury brand, providing exposure to international markets and the chance to develop a career in a dynamic and innovative environment.

RIMOWA is deeply committed to fostering an inclusive and diverse workplace culture. The company values the unique backgrounds, skills, and perspectives that each employee brings, recognizing diversity as a key driver of innovation and growth. Employees are encouraged to thrive in an environment that celebrates individuality and collective success.