Richemont Watch Technician Diagnostician

Fort Worth • USA

Tuesday, June 17, 2025

Richemont, a distinguished leader in the luxury goods sector, is renowned for its prestigious portfolio of brands that epitomize elegance and craftsmanship. As an employer, Richemont Americas is committed to fostering an inclusive and diverse community, where creativity and innovation are celebrated. The company values the unique perspectives and talents of its employees, driving excellence and advancing the Richemont legacy.

1. Diagnose and assess the condition of timepieces to identify the root cause of issues based on client requests.
2. Select the appropriate service, adhering to brand policies while meeting client needs and offering effective solutions.
3. Identify necessary spare parts for repairs.
4. Perform quick interventions when appropriate, adhering to brand policies and Richemont processes.
5. Carefully dismantle timepieces, removing straps/bracelets and separating movements/dials/hands from case components.
6. Disassemble watch case components as needed.
7. Install and assemble watch case components, preparing for movement encasing.
8. Ensure the waterproof integrity of the case.
9. Install dials and hands before encasing the movement and closing the watch.
10. Perform initial quality control checks to ensure proper function and transfer the completed piece to the Quality Control Department.
11. Adhere to Richemont North America (RNA) and brand specifications for tools, procedures, work assignments, quality standards, and Standard Time of Operations (STOs).
12. Maintain tools and equipment to the highest standards, ensuring calibration and optimal condition.
13. Maintain a clean, organized, and safe working environment with proper layout and accessibility of tools and equipment.
14. Generate periodic reports, as needed.

1. High School Diploma or GED required.
2. Technical experience in the watch industry preferred.
3. Experience working with luxury brands is a plus.
4. Exceptional dexterity and focus for handling small parts, with strong attention to detail.
5. Understanding of mechanical applications is a plus.
6. Ability to follow instructions and consistently deliver high-quality work.
7. Proven ability to thrive in a fast-paced environment.
8. Good communication and listening skills.
9. Computer skills are a plus.

1. Exceptional dexterity and focus for handling small parts
2. Strong attention to detail
3. Ability to follow instructions
4. Good communication and listening skills
5. Understanding of mechanical applications
6. Computer skills

Technical experience in the watch industry is preferred, with experience in luxury brands considered an advantage.

High School Diploma or GED required.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer days off to support local community initiatives.

Richemont Americas is dedicated to creating a workplace that is as diverse and dynamic as the world it serves. The company embraces inclusion, empowering employees to contribute their unique perspectives and talents. This commitment to diversity fosters a vibrant community where creativity thrives, driving the company towards a future of innovation and excellence.