Richemont Stylist

Richemont is a Swiss-based luxury goods holding company comprising a portfolio of prestigious maisons across jewellery, watches, leather goods and writing instruments, including Cartier, Van Cleef & Arpels and Montblanc. As an employer it emphasises craftsmanship, heritage and maison-led autonomy, offering a collaborative, client-focused environment across global retail and wholesale operations.

1. Provide one-to-one styling consultations and personalised shopping services for high-net-worth clients, in-store and by appointment.
2. Build and maintain lasting client relationships through proactive clienteling, follow-up and detailed CRM record-keeping to drive repeat business and lifetime value.
3. Translate product knowledge into tailored recommendations across categories (jewellery, watches, leather goods, accessories) and curate looks for events and bespoke requests.
4. Achieve and exceed individual sales targets and conversion metrics while maintaining the brand’s standards for discreet, service-led selling.
5. Support visual merchandising and presentation to ensure a compelling product narrative; assist with showroom and stock rotations as needed.
6. Coordinate with store management and cross-functional teams (merchandising, after-sales) to fulfil special orders, styling requests and bespoke services.

1. Proven experience in luxury retail, personal styling or high-end fashion consultancy (typically 2+ years preferred).
2. Demonstrable track record of client development, sales performance and strong commercial awareness.
3. Excellent interpersonal and presentation skills with a polished, professional demeanour suited to servicing affluent clients.
4. Flexibility to work retail hours including evenings and weekends; right to work in the UK.
5. Formal training or diploma in fashion, styling or related discipline is preferred but equivalent experiential background will be accepted.

1. Clienteling
2. Personal shopping
3. Wardrobe styling
4. Visual merchandising
5. Sales conversion and upselling
6. CRM / client database management
7. In-depth product knowledge of luxury jewellery, watches and leather goods
8. Appointment management and bespoke service coordination

Minimum of two years’ experience in luxury retail, personal styling or as a fashion consultant, preferably within a high-end boutique or maison environment, with demonstrable sales results and client portfolio management.

Diploma or degree in fashion, styling or related discipline preferred; equivalent professional experience accepted.

Richemont’s maisons cultivate a culture of craftsmanship, discretion and client-centric service. The workplace values heritage-driven excellence, collaborative teamwork across maisons and opportunities for professional development within a global luxury ecosystem.