Richemont Senior Retail Product Specialist

Shanghai • China

Friday, April 4, 2025

Richemont, a prominent entity within the luxury goods sector, is renowned for its prestigious portfolio of brands, including Cartier, Van Cleef & Arpels, and Montblanc. As part of a global conglomerate, Richemont offers unparalleled opportunities for professional growth and innovation in the luxury retail industry. The company is committed to fostering a dynamic and inclusive work environment that encourages creativity and excellence.

1. Resolve complex, retail-specific support tickets, ensuring timely and effective solutions to minimize business disruptions.
2. Manage post-go-live activities and provide hypercare support for optimal system performance.
3. Lead small-scale projects from inception to completion, ensuring timely delivery and adherence to project goals.
4. Drive continuous improvement of retail templates across SAP, Richemont Retail Portal, and POS systems.
5. Coordinate and support the deployment of new boutiques, managing configuration and master data.

1. Proven technical expertise in store operations, particularly within SAP Retail.
2. Experience with SAP SD, SAP Finance integration, and SAP & POS interface integration.
3. Knowledge of SAP UI5 and Fiori Launchpad at a functional level.
4. Experience in stock and inventory management, including transfers and goods receipts.
5. Project management experience is highly desirable.

1. Excellent organizational skills with the ability to manage multiple tasks simultaneously.
2. Strong communication and interpersonal skills to build trusted relationships.
3. Team-oriented mindset with a proactive approach to collaboration.
4. Patience and resilience in managing demanding situations in a fast-paced environment.
5. Fluency in English; proficiency in French is a plus.

Extensive experience in retail operations with a focus on SAP systems and project management within a luxury or retail business context.

The position offers the opportunity to be part of a transformational program within a highly motivated team, with real responsibilities and a strong culture of feedback and collaboration.

Richemont fosters a dynamic, open-minded, and collaborative culture, partnering with diverse stakeholders across the organization. The company values creativity, innovation, and excellence, providing a supportive environment for professional growth.