Richemont Scrum Master

Richemont is a Swiss-based luxury goods holding company that houses prestigious maisons across jewelry, watchmaking, leather goods and writing instruments. As an employer it blends heritage craftsmanship with contemporary retail and digital innovation, supporting cross-disciplinary collaboration between creative, commercial and technology teams within a global luxury ecosystem.

1. Facilitate and coach one or multiple Agile teams to deliver high-quality digital products, running ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) and ensuring time-box discipline.
2. Act as servant leader to remove impediments, escalate risks and unblock dependencies across product, engineering and business stakeholders.
3. Collaborate closely with Product Owners to refine backlogs, define acceptance criteria and ensure alignment between roadmap priorities and sprint outcomes.
4. Drive continuous improvement by introducing Agile best practices, metrics (velocity, cycle time, burn-down/up) and actionable retrospectives.
5. Coordinate cross-team planning and release activities, managing dependencies in multi-team or scaled-Agile contexts.
6. Support quality practices by encouraging test automation, CI/CD awareness and collaboration with QA and DevOps engineers.
7. Provide stakeholder reporting and progress updates to PMO, product leadership and business sponsors.
8. Foster a culture of servant leadership, psychological safety and high-performing teamwork within distributed or co-located teams.

1. Certified Scrum Master (CSM), Professional Scrum Master (PSM) or equivalent Agile certification preferred.
2. Proven experience coaching Agile teams and working directly with Product Owners and engineering leads.
3. Strong stakeholder management and communication skills with the ability to influence at multiple levels.
4. Experience implementing Agile practices at team and program level; familiarity with scaling frameworks such as SAFe is desirable.
5. Fluency in English (business level); additional languages relevant to the region are a plus.
6. Comfort with metrics-driven improvement, risk management and facilitation of high-impact workshops.

1. Scrum
2. Kanban
3. SAFe
4. Jira
5. Confluence
6. Azure DevOps
7. Jenkins
8. Git

Typically 3+ years in a Scrum Master or Agile coaching role within software, digital product or IT delivery environments; experience in large-scale or multi-team delivery and in the luxury/retail sector is advantageous.

Bachelor's degree in Computer Science, Engineering, Business or a related discipline, or equivalent professional experience.

Richemont combines a deep respect for craftsmanship and heritage with a modern drive for digital innovation. The workplace values collaboration, high standards of quality and a commitment to sustainable, customer-centric luxury experiences.