Richemont Sales Assistant

Richemont is a Geneva-based luxury goods holding company that owns and manages a portfolio of prestigious maisons in jewellery, watches and high-end accessories. The group operates a global retail network and supports craftsmanship, creative excellence and long-term brand stewardship. As an employer, Richemont emphasises brand heritage, client-centric service and professional development across its maisons and boutiques.

1. Deliver exceptional, personalised client service and develop long-term relationships with high-value customers.
2. Actively drive sales and achieve individual and store performance targets through tailored clienteling and product presentations.
3. Maintain expert product knowledge across collections and convey brand storytelling with accuracy and enthusiasm.
4. Execute boutique standards for visual merchandising, stock replenishment and floor presentation.
5. Operate point-of-sale systems, process transactions and manage after-sales service and client follow-up.
6. Support inventory control, stock audits and receiving procedures to ensure merchandise integrity.
7. Contribute to local marketing and client events, including VIP previews and private appointments, as required.

1. Proven experience in luxury retail or premium customer-facing sales (preferred).
2. Strong interpersonal skills with the ability to build rapport and a high standard of professionalism.
3. Excellent communication and presentation skills; able to represent a luxury brand with discretion.
4. Flexibility to work retail hours, including evenings, weekends and public holidays.
5. Basic numeracy and cash-handling competence; reliability in transactional procedures.

1. Clienteling and relationship management
2. Visual merchandising and product presentation
3. Point-of-sale operation and cash handling
4. Inventory control and stock management
5. Upselling and consultative selling techniques

Typically 1–3 years in luxury or premium retail environments, with demonstrable sales performance and client development experience. Prior boutique or brand-specific experience is an advantage.

High school diploma or equivalent required; vocational or tertiary qualification in retail, hospitality, fashion or business is desirable.

Richemont’s workplace culture is rooted in craftsmanship, respect for heritage and a commitment to delivering exceptional client experiences. Teams operate with a focus on collaboration, long-term professional development and preserving the integrity of each maison’s creative vision.