Richemont Release Manager

Lisbon Portugal

Wednesday, January 22, 2025

Richemont, a distinguished leader in the luxury goods sector, is renowned for its prestigious Maisons, each with a rich heritage of craftsmanship and innovation. As part of a global conglomerate, Richemont offers unparalleled opportunities for professional growth and development, fostering a dynamic and inclusive work environment that values creativity and excellence.

1. Facilitate and oversee delivery processes, promoting best practices and standardized Release Management (RM) processes across Client & Market (C&M) teams.
2. Communicate key updates on ongoing initiatives and product teams, ensuring alignment and risk awareness.
3. Provide deployment support to Maisons, acting as a key contact for problem-solving and participating in Business Relationship Management activities.
4. Participate in key initiative milestone ceremonies, sharing critical information on dependencies and environment constraints.
5. Support product teams by providing RM-related processes, tools, and delivery support, striving for harmonization.
6. Detect and escalate deployment-related issues, proposing mitigation plans where possible.
7. Collaborate with the RM Community of Practices, integrating with Business Relationship Managers to share best practices and foster cross-team synergies.

1. Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
2. Over 7 years of experience as a Change and Release Manager in an international setting.
3. Experience as a Program or Project Manager is advantageous.
4. Proven experience in B2C and B2B programs is beneficial.
5. Good knowledge of CI/CD processes and tools, code branching, and versioning.

1. Strong analytical, problem-solving, negotiation, and organizational skills.
2. Customer-oriented mindset with strong interpersonal and communication skills.
3. Ability to communicate effectively with technical and business teams at all levels.
4. Proficiency in the Atlassian Suite, including JIRA and Confluence.
5. Fluency in English is required; proficiency in French is advantageous, and other languages such as German, Italian, or Chinese are a plus.

Extensive experience in service delivery management, with hands-on experience in technology concepts such as APIs, micro-services, Cloud hosting (e.g., AWS), OMS, CRM (e.g., Salesforce), and ERP (e.g., SAP R/3 and S/4).

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

Richemont offers a comprehensive benefits package, including opportunities for professional development, a collaborative work environment, and the chance to work with some of the most prestigious brands in the luxury sector.

Richemont fosters a culture of innovation and excellence, where creativity and collaboration are at the forefront. The company values diversity and inclusivity, providing a supportive environment where employees can thrive and contribute to the legacy of its iconic Maisons.