Richemont Operations Specialist

Milan • Italy

Wednesday, January 15, 2025

Richemont, a distinguished leader in the luxury goods sector, is renowned for its prestigious maisons and commitment to excellence. As part of the Richemont family, Serapian embodies the same dedication to craftsmanship and innovation, offering a unique environment where creativity and tradition converge. Richemont values diversity and inclusivity, fostering an environment where employees can thrive and contribute to the company's legacy of luxury and sophistication.

1. Manage employee purchase requests and staff sales operations.
2. Oversee cash fund management and retail cash system support.
3. Coordinate with the internal Retail Finance Back Office team.
4. Handle management of repairs and spare parts requests for products sold through staff sales.
5. Manage vendor creation, extension, and editing, as well as purchase order creation on SAP.
6. Coordinate management of free gifts, including transfers, files, and alignment with the Finance team.
7. Enter invoices for free gifts and coordinate with group IT and security functions.
8. Maintain databases and handle sales supports such as props and decorative elements.
9. Monitor stock and purchase office supplies, including cafeteria and stationery items.
10. Serve as a point of reference for office cleaning requests.
11. Supervise the shared calendar of activities at the office location.

1. Previous experience in a similar role is required.
2. Mother tongue or equivalent proficiency in Italian, with fluent English.

1. Excellent organizational skills with the ability to prioritize and adapt to changes.
2. Strong communication and interpersonal skills, adaptable to different interlocutors.
3. High attention to detail with the ability to plan and monitor deadlines autonomously.
4. Proficient in Microsoft Office, including Excel, Word, and PowerPoint.
5. Proficient in SAP.

Candidates must have previous experience in a similar operations role within a luxury or retail environment.

Richemont offers a supportive environment that values freedom, collegiality, loyalty, and solidarity, fostering empathy, curiosity, courage, humility, and integrity.

Richemont's culture is defined by its dedication to diversity and inclusivity, valuing the rich tapestry of arts, cultures, and human skills. The company encourages the exploration of untapped potential and supports a collaborative and innovative workplace.