Richemont Materials Administrator

Toronto • Canada

Friday, April 18, 2025

Richemont, a global leader in the luxury goods sector, is renowned for its prestigious Maisons specializing in jewellery, watches, fashion, and accessories. Each Maison under the Richemont umbrella is celebrated for its tradition of style, quality, and craftsmanship. The company is dedicated to preserving the unique heritage and identity of each Maison while fostering innovation and creativity in product design.

1. Oversee the daily shipping and receiving processes for outbound and inbound goods and repairs.
2. Manage the procurement process from initiation to completion, including receipt and usage in SAP.
3. Generate and analyze weekly reports to track repairs awaiting parts and coordinate with the US spare parts team to update estimated arrival times.
4. Produce daily Goods in Transit (GIT) reports to monitor items moving to the CAS1 platform.
5. Process Parts Delay status reports from the Network support team.
6. Supply parts to the workshop to facilitate repair activities.
7. Ensure adherence to established guidelines for repair ship dates, including handling exceptions for VIP repairs, urgent shipments, and warranties.
8. Order and distribute spare parts and straps to subcontractors and authorized service accounts.
9. Handle sales orders for wholesale accounts and dealers, manage movement exchanges, and receive inbound deliveries promptly.
10. Place purchase orders for non-stocked articles to meet brand objectives, with consistent follow-up.
11. Maintain an organized and accurate inventory of CAS1 parts stock and participate in annual inventory cycle counts.
12. Assist in resolving customer service issues related to parts availability or delays.
13. Create and maintain spare part kits for all brands.
14. Perform sales and distribution functions, including invoicing and shipping for the Materials department.
15. Process intercompany goods transfers and manage de-stocking of CAS1 inventory.
16. Communicate with Canadian dealers and boutiques to provide product information regarding accessory and strap orders.
17. Assist watchmakers with product information as needed.
18. Perform additional customer service or logistics duties as required.

1. University or college degree/diploma preferred.
2. 1-2 years of experience in a similar position.

1. Proficiency in shipping, receiving, and international exports.
2. Advanced skills in Excel, Word, and PowerPoint.
3. Proficient in English, both verbal and written.
4. Knowledge of SAP is an asset.
5. Ability to work under pressure and manage multiple responsibilities simultaneously.
6. Maintain confidentiality and discretion in work efforts.

1-2 years of experience in a similar position is required.

University or college degree/diploma preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program, including health, dental, drug, and vision coverage, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, and access to an employee assistance program. Employees are encouraged to engage in community initiatives with volunteer days off.

Richemont fosters an environment that values employee well-being and work-life balance. The company is committed to crafting the future through innovation and creativity, while also encouraging employees to make a positive impact in their communities.