Richemont Customer Service Supply and Matching Coordinator

Fort Worth • USA

Friday, May 16, 2025

Richemont, a distinguished leader in the luxury goods sector, is renowned for its prestigious portfolio of brands and commitment to excellence. As part of Richemont Americas, the company prides itself on fostering a diverse and inclusive workforce that mirrors the varied backgrounds and experiences of its clientele and communities. This dedication to diversity fuels creativity and innovation, ensuring the delivery of unparalleled service and products.

1. Manage repair matching processes to ensure efficiency and accuracy.
2. Oversee kit box maintenance and management.
3. Allocate and manage repair flow to adhere to company objectives.
4. Collaborate with internal departments to ensure seamless process flow.
5. Maintain high operational standards and resolve any arising issues.

1. Proficiency in Microsoft Office suite; experience with SAP/Oracle is advantageous.
2. Proven ability to thrive in a fast-paced, dynamic environment.
3. Keen attention to detail with the ability to maintain a holistic view.
4. Capability to multitask effectively without compromising quality.
5. Proactive and self-motivated with excellent analytical skills.
6. Strong organizational and interpersonal communication abilities.
7. Comprehensive understanding of client service needs and priorities.

1. Organizational skills
2. Analytical skills
3. Interpersonal communication
4. Problem-solving
5. Multitasking
6. Attention to detail
7. Proactive mindset

Experience in a fast-paced, client-focused environment is required, with a demonstrated ability to manage multiple tasks efficiently.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) plan with employer match. Additional benefits include wellness reimbursement, paid time off, and volunteer time off days to support community initiatives.

Richemont fosters a culture of innovation and excellence, driven by a commitment to diversity and inclusion. The company values creativity and knowledge, encouraging employees to contribute to a dynamic and supportive work environment. Richemont is dedicated to crafting the future by empowering its workforce and embracing the diversity of its clients and communities.