Richemont Customer Service Administrator

Fort Worth • USA

Saturday, May 31, 2025

Richemont, a distinguished leader in the luxury goods sector, is renowned for its commitment to excellence and innovation. As part of the Richemont Americas division, the company prides itself on fostering a diverse and inclusive workforce that mirrors the diversity of its clientele and communities. Richemont's portfolio includes some of the most prestigious names in the luxury industry, and it is dedicated to nurturing talent from various backgrounds to drive creativity and success.

1. Process spare parts and stock reception, packing and unpacking of local and international shipments, intercompany transfers, and stock postings to meet production goals.
2. Receive and open parcels from carriers following strict security protocols.
3. Inspect repaired goods to ensure alignment with company quality standards.
4. Complete repair orders, including invoicing and payment processing.
5. Register repaired goods in accordance with company quality standards and audit existing registrations.
6. Assist cross-functional departments with projects or tasks as needed.
7. Perform additional administrative tasks as required.

1. High school diploma required; current enrollment in college or university preferred.

1. Proficiency in Microsoft Office Suite; familiarity with SAP/Oracle is advantageous.
2. Ability to operate box cutters, tape machines, and air film machines safely (training provided).
3. Strong attention to detail and ability to manage multiple tasks.
4. Proactive attitude with a willingness to learn.
5. Excellent analytical, organizational, and interpersonal communication skills.
6. Understanding of client service needs and priorities.

Some experience in a production-based environment is beneficial. Previous experience with SAP is advantageous.

High school diploma required; currently enrolled in college or university preferred.

Richemont provides a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. The package also includes wellness reimbursement, paid time off, and volunteer time off days.

Richemont is dedicated to crafting the future through a culture that values diversity, inclusion, and the empowerment of its associates. The company supports a work-life balance and encourages employees to engage with their communities through volunteer initiatives.