Richemont Back Office Executive

Richemont is a Switzerland-based luxury goods holding company comprising a portfolio of prestigious maisons across jewellery, watches, leather goods and accessories. The group is known for its emphasis on craftsmanship, heritage brands and a retail network that supports high-touch client experiences across global markets.

1. Process and validate sales orders, returns and intercompany transfers accurately and in a timely manner.
2. Perform inventory reconciliations, stock adjustments and root-cause investigations to maintain ledger and physical stock alignment.
3. Prepare and submit invoices, credit notes and supporting documentation to finance and retail teams.
4. Serve as primary liaison between stores, logistics and central teams to expedite fulfilment and resolve operational queries.
5. Maintain and update databases and internal systems with transactional data, ensuring data integrity and audit readiness.
6. Generate regular operational reports and KPIs for management; highlight exceptions and propose corrective actions.
7. Support ad hoc projects and process-improvement initiatives during the temporary assignment period.

1. Diploma or degree in Business, Commerce, Supply Chain, or equivalent vocational qualification.
2. Minimum 2 years' experience in back-office, retail operations or inventory management; experience in luxury retail preferred.
3. Strong numerical aptitude and meticulous attention to detail.
4. Proven ability to prioritise workload and meet deadlines in a fast-paced retail environment.
5. Clear, professional communication skills for stakeholder liaison across stores and central functions.

1. Order processing
2. Inventory reconciliation
3. Invoicing and credit-note preparation
4. Data entry with high accuracy
5. Reporting and KPI tracking
6. Stakeholder coordination with stores, logistics and finance
7. Microsoft Excel (advanced) and Microsoft Office

At least 2 years of hands-on experience in back-office operations, order management or inventory control, ideally gained within retail or wholesale environments; prior exposure to luxury goods operations is advantageous.

Diploma or bachelor's degree in Business, Commerce, Supply Chain, Logistics or equivalent.

Richemont values craftsmanship, discretion and a client-centric approach across its maisons. Employees operate within a heritage-driven, collaborative environment where operational excellence and respect for brand standards are paramount.