Puig Consumer Operations Executive

Puig is a prestigious family-owned fashion and fragrance company with a rich heritage in the luxury industry. Known for its innovative approach and commitment to excellence, Puig collaborates with some of the most esteemed brands in the world, offering a dynamic and inspiring work environment.

1. Manage consumer operations and ensure high-quality customer service.
2. Coordinate with internal teams to resolve consumer issues efficiently.
3. Analyze consumer feedback to improve service delivery.
4. Develop and implement strategies to enhance consumer satisfaction.
5. Maintain accurate records of consumer interactions and transactions.

1. Proven experience in customer service or consumer operations.
2. Strong problem-solving and communication skills.
3. Ability to work collaboratively in a fast-paced environment.
4. Attention to detail and strong organizational skills.
5. Proficiency in CRM software and customer service tools.

At least 2 years of experience in customer service or consumer operations within the luxury sector.

Bachelor's degree in Business Administration, Marketing, or a related field.

Puig fosters a culture of creativity and innovation, encouraging employees to push boundaries and explore new ideas. The company values diversity and inclusivity, creating a supportive and collaborative workplace where talent can thrive.