Prada IT Specialist

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation, encompassing iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi. Operating in over 45 countries and employing individuals from more than 100 nationalities, Prada Group is committed to excellence and creativity, fostering an environment where talent and passion drive professional growth.

1. Participate in the planning of IT projects in collaboration with various departments.
2. Support IT requests at the head office for Central Europe and manage the IT ticketing system.
3. Administer and monitor hardware, software, and peripherals.
4. Provide technical support for software applications and hardware systems.
5. Support IT hardware and custom software solutions.
6. Install, troubleshoot, and operate PCs, peripherals, and mobile devices in stores and head office.
7. Ensure compliance with group guidelines for all IT systems.
8. Create documentation and conduct user training sessions.

1. Completed training as an IT Specialist or studies in IT Management, Computer Science, or Information Management.
2. Preferably experience in a retail organization.

1. Experience with remote analysis and troubleshooting.
2. Profound knowledge of Microsoft Office applications and XStore.
3. Basic knowledge of SAP for end-user support is desirable.
4. Extensive expertise in hardware and operation of clients in network environments.
5. Strong communication skills, reliability, and systematic work approach.
6. Willingness to travel.
7. Fluency in German and English.

Experience in IT support, preferably within a retail organization, with expertise in remote troubleshooting and hardware management.

Completed training as an IT Specialist or relevant studies in IT Management, Computer Science, or Information Management.

Working in a creative and international environment with opportunities for professional growth.

Prada Group values creativity, innovation, and excellence, fostering a dynamic and international workplace where employees are motivated by curiosity and the pursuit of excellence.