Prada Group Team Manager

The Prada Group, a paragon of luxury and innovation since its inception in 1913, stands as a global leader in the fashion industry. Operating in over 45 countries, the Group encompasses prestigious brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a diverse workforce representing more than 100 nationalities, the Prada Group is committed to fostering a dynamic and inclusive work environment.

1. Lead, nurture, and develop the team to achieve their fullest potential, fostering a culture of excellence and teamwork.
2. Drive the team to exceed KPI targets, contributing to the store's overall success.
3. Collaborate with the Store Manager/Director for regular performance discussions and actionable plans.
4. Provide consistent feedback and coaching to ensure a seamless client experience.
5. Train the team on client journey, clienteling, storytelling, and product knowledge to meet business goals.
6. Participate in talent acquisition, recruitment, and onboarding in collaboration with the Store Manager.
7. Create a positive work environment, ensuring cooperation within the team and store leadership.
8. Maximize business opportunities through efficient sales floor management and presence.
9. Inspire the team to deliver superior client experiences, adhering to Client Journey principles.
10. Enhance store performance through CRM and clienteling initiatives.
11. Identify opportunities to engage new clients and expand the store's client base.
12. Ensure exemplary product care and strict compliance with corporate guidelines.
13. Monitor category performance and propose action plans to achieve targets.
14. Collaborate with Retail Merchandising and Visual Merchandising teams to drive business growth.
15. Ensure stockroom organization maximizes efficiency and selling opportunities.

1. Business/Retail Management degree or equivalent is a plus.
2. Fluent spoken English is expected.

1. Business-driven mindset
2. Ability to lead and influence peers
3. Strong customer service approach
4. Natural ability to serve clients
5. Confident, enthusiastic, and positive demeanor
6. Problem-solving skills
7. Organized and detail-oriented
8. Market and product knowledge/passion
9. Interest in luxury/fashion, art, and design

Proven experience in team management and sales within the luxury retail sector is required.

Business/Retail Management degree or equivalent is a plus.

Working in a creative and international environment with opportunities for professional growth.

Prada Group values the talent and passion of its employees, fostering a creative and inclusive environment. The company is committed to diversity, ensuring equal opportunities for all candidates and promoting a fair and respectful workplace.