Prada Group Floor Manager
The Prada Group, established in 1913 in Italy, is synonymous with luxury and innovation. As a global leader in the luxury sector, the Group operates in over 45 countries, encompassing brands such as PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. With a workforce comprising over 100 nationalities, the Prada Group is committed to excellence and creativity.
- Lead the sales team to surpass financial targets, maximize sales, achieve KPIs, and encourage cross-selling and upselling.
- Assist the Store Manager in performance analysis, action plan development, commercial recommendations, and strategy implementation.
- Motivate, coach, and inspire the team; identify talent, support training needs, and cultivate a positive, high-performance environment.
- Ensure robust product knowledge, stay informed on market trends, and support ongoing training and digital tool adoption.
- Foster a client-centric culture, ensure excellent service standards, execute selling ceremonies, and manage complaints effectively.
- Build strong client relationships, encourage clienteling initiatives, identify new client opportunities, and support after-sales excellence.
- Maintain visual merchandising standards, oversee operational procedures (cash, inventory, reporting), ensure back-of-house efficiency, and protect company assets.
- Over 5 years of experience in a leadership role within the luxury retail environment.
- Passionate about the product category with strong market and product knowledge.
- Business-driven mindset with solid problem-solving skills.
- Collaborative team player capable of leading, influencing, and inspiring peers.
- Customer-centric approach with a natural ability to serve and engage clients.
- Fluency in German and English.
Over 5 years of experience in a leadership role within the luxury retail environment.
The position offers an opportunity to work in a creative and international environment, fostering professional growth and development. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates.
Prada Group values creativity, curiosity, and the pursuit of excellence. The company is dedicated to fostering an inclusive and respectful workplace, celebrating diversity and offering equal opportunities for all employees.

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