Prada General Manager

Prada is a pre-eminent Italian luxury fashion house and a core label of the Prada Group, which also includes Miu Miu. Renowned for craftsmanship, innovation and refined design, the brand operates internationally across retail, ready-to-wear and accessories and attracts an international clientele and creative talent.

1. Own overall store performance and P&L accountability; develop and execute business plans to achieve sales targets and KPIs.
2. Lead, coach and develop the store team; drive recruitment, succession planning and talent retention.
3. Deliver an exceptional client experience by being present on the sales floor, promoting clienteling, private appointments and high-touch service.
4. Drive omni-channel initiatives and ensure front- and back-of-house operational alignment (inventory, cash procedures, logistics).
5. Coordinate merchandising and visual displays in collaboration with Retail Merchandising and Visual Merchandising teams to maximise sales.
6. Plan and execute local events and client initiatives in partnership with Retail Events and local stakeholders to increase footfall and loyalty.
7. Control store expenses and ensure compliance with company policies, reporting and operating budgets.

1. Demonstrable leadership and team management skills with ability to recruit, motivate and retain high-performing staff.
2. Strong customer service orientation and proven clienteling capability.
3. Business- and results-driven mindset with retail P&L or KPI accountability.
4. Excellent communication skills and confident presence on the sales floor.
5. English required; additional languages are advantageous.
6. Business/Retail Management degree or equivalent is a plus; interest in luxury, fashion, art and design.

1. Leadership and team management
2. Clienteling and private appointment culture
3. Omni Channel retail development
4. Retail Merchandising
5. Visual Merchandising
6. Inventory management and cash procedures
7. Event coordination and local stakeholder engagement
8. Market and product knowledge (luxury accessories and ready-to-wear)

Proven background in luxury retail management with several years of progressive responsibility; demonstrated success driving sales, managing store operations, and leading teams in a high-end retail environment.

Business or Retail Management degree preferred or equivalent professional experience.

Prada cultivates a creative, international and meritocratic workplace that values craftsmanship, curiosity and the professional growth of its people. The brand emphasises inclusivity and diverse perspectives while maintaining rigorous standards of excellence in client service and design.