Prada Client Advisor

The Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation in the fashion industry. As a global leader, the Group operates in over 45 countries, encompassing renowned brands such as PRADA, Miu Miu, Church’s, and Car Shoe. With a diverse workforce of over 100 nationalities, the Prada Group is committed to excellence and creativity.

1. Provide an exceptional in-store experience by welcoming and serving customers.
2. Cultivate and maintain client relationships using personalized approaches and digital tools.
3. Engage in cross-selling across departments to maximize sales opportunities and achieve individual targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, involving the line manager when necessary.
7. Maintain high standards of shop floor and visual display in accordance with company guidelines and stock procedures.
8. Contribute to security measures and prevent product theft.

1. Excellent communication and interpersonal skills to connect with a diverse clientele.
2. Strong sales and negotiation abilities to meet and exceed sales targets.
3. Passion for luxury fashion trends and understanding of the luxury retail market.
4. Fluency in German and English.

Experience in luxury retail or a similar customer-facing role is preferred.

The position offers the opportunity to work in a creative and international environment, fostering professional growth. The Prada Group promotes an inclusive workplace, ensuring equal opportunities for all candidates.

The Prada Group values creativity, curiosity, and excellence, fostering an inclusive environment that respects diversity and promotes equal opportunities. The company is dedicated to the professional growth of its employees, valuing their talent and passion.