Prada Client Advisor

Dusseldorf • Germany

Saturday, November 1, 2025

The Prada Group, established in 1913 in Italy, stands as a paragon of luxury and innovation within the fashion industry. As a global leader, the Group operates across more than 45 countries under prestigious brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce representing over 100 nationalities. The Group is renowned for its commitment to excellence and its ability to blend tradition with modernity.

1. Provide an exceptional in-store experience by welcoming and serving customers with excellence.
2. Cultivate and maintain client relationships through personalized approaches, utilizing CRM and digital tools.
3. Engage in cross-selling across all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
4. Stay informed about fashion trends and competitors to maintain a competitive edge.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, involving the line manager when necessary.
7. Maintain high standards of shop floor and visual display, adhering to company operational guidelines and stock procedures.
8. Contribute to store security and prevent product thefts.

1. Excellent communication and interpersonal skills to connect with a diverse clientele.
2. Strong sales and negotiation skills, with a proven ability to meet and exceed sales targets.
3. Passion for luxury fashion trends and a deep understanding of the luxury retail market.
4. Fluency in German and English.

Previous experience in luxury retail or a similar customer-facing role is preferred.

Employees benefit from working in a creative and international environment, fostering professional growth and development. The Prada Group is committed to inclusivity, ensuring equal opportunities regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics.

The Prada Group promotes a culture of creativity and excellence, driven by the talent and passion of its people. The company values diversity and inclusivity, striving to create a fair and respectful workplace for all employees.