Prada Client Advisor

Prada Group, established in 1913 in Italy, is a paragon of luxury and innovation, renowned for its prestigious brands including PRADA, Miu Miu, Versace, Church’s, Car Shoe, and Luna Rossa. Operating in over 45 countries, the Group is a global leader in the luxury sector, employing a diverse workforce of over 100 nationalities.

1. Provide an exceptional in-store experience by welcoming and serving customers.
2. Cultivate and maintain client relationships using personalized approaches and digital tools.
3. Engage in cross-selling across departments to maximize sales and achieve individual targets and KPIs.
4. Stay informed about fashion trends and competitors.
5. Demonstrate comprehensive brand and product knowledge.
6. Address customer complaints effectively, involving management when necessary.
7. Maintain high standards of shop floor and visual displays in line with company guidelines.
8. Contribute to store security and prevent product theft.

1. Proven experience in building long-lasting client relationships.
2. Ability to work both independently and collaboratively.

1. Passion for human relations and sales.
2. Problem-solving skills and curiosity about luxury fashion, art, and design.
3. Excellent communication and interpersonal skills.
4. Fluency in English; proficiency in Mandarin is advantageous.

Experience in a client-facing role within the luxury retail sector is preferred.

Prada Group offers a creative and international work environment, fostering professional growth and valuing talent and passion. The company is committed to diversity and inclusion, providing equal opportunities for all.

Prada Group thrives on creativity and internationalism, driven by curiosity and the pursuit of excellence. The company values diversity, ensuring a fair and respectful workplace for all employees.