Christian Dior Sales Advisor

Parfums Christian Dior, a distinguished entity within the luxury fashion and cosmetics sector, is part of the esteemed LVMH group. Since 1947, the brand has epitomized the unique spirit of the 'couturier-parfumeur,' emphasizing excellence, creativity, and expertise. With a global presence, Dior is renowned for revolutionizing the codes of style and luxury, blending tradition with bold innovation in perfumes, makeup, and skincare. The company fosters a dynamic and inclusive environment, encouraging employees to develop new skills and embrace challenges, all while upholding the brand's legacy of authenticity and dreamlike allure.

1. Optimize both quantitative and qualitative performance of the boutique to ensure customer satisfaction, including advice and after-sales service.
2. Anticipate and address customer needs and expectations.
3. Develop and maintain client relationships to foster loyalty.
4. Update and manage the customer database.
5. Engage new clients with the brand through genuine human interaction.
6. Execute CRM and clienteling activities to expand and retain the client portfolio.
7. Participate in local actions and commercial animations as a Dior ambassador.
8. Conduct fragrance consultations, flash make-up sessions, and instant skincare treatments.
9. Propose initiatives to boost sales.
10. Ensure the boutique's presentation quality and adhere to internal visual merchandising guidelines.
11. Maintain general upkeep of the boutique, including sales and back-office areas.
12. Create attractive product displays and boutique animations.
13. Contribute to stock management and boutique characteristics.
14. Participate in inventory and discrepancy tracking.
15. Adhere to punctuality, scheduling, and Dior grooming standards.
16. Actively contribute to team dynamics and report challenges to the Boutique Manager.

1. Minimum 3 years of experience in a similar role within the luxury sector (cosmetics, perfumes, fashion, etc.).
2. Proficiency in French and English.
3. Strong general knowledge of perfumes and cosmetics is advantageous.
4. Good understanding of the local environment.

1. Excellent interpersonal and customer service skills.
2. Desire to learn and adaptability.
3. Attention to detail, results-oriented, and a passion for challenges.
4. Proficiency in IT tools.
5. Customer-focused: Establish strong client relationships, identify and meet their needs.
6. Team spirit: Collaborate with others to achieve common goals.
7. Effective communication across diverse audiences.

A minimum of 3 years in a similar position within the luxury sector is required.

Preferably at least a Bac+2, ideally a CAP or BTS in aesthetics, cosmetics, or perfumery.

Opportunities for professional growth and development within a prestigious luxury brand.

Parfums Christian Dior is characterized by a culture of excellence, creativity, and innovation. The company values authenticity and dreams, fostering an environment where employees are encouraged to develop new skills, embrace challenges, and reveal their talents. The brand's heritage and passion drive continuous reinvention and elegance.