Omega International Sales Training Coordinator

OMEGA is a prestigious Swiss watchmaker renowned for precision, technical innovation and timeless design. As a global luxury brand, OMEGA operates an international retail and wholesale network and is part of the Swatch Group, offering a workplace grounded in craftsmanship, performance and cross‑border collaboration.

1. Design, coordinate and deliver sales, product and customer‑experience training for OMEGA boutiques and wholesale partners across multiple markets.
2. Develop and maintain training curricula, e‑learning modules, presentations and supporting materials; ensure consistency of content and brand standards.
3. Manage the international training calendar, schedule train‑the‑trainer sessions and liaise with regional sales managers, boutique managers and HR/L&D stakeholders.
4. Monitor training effectiveness using KPIs and feedback, produce post‑training reports and propose continuous improvements to learning pathways.
5. Support onboarding and certification processes for sales staff; provide on‑site coaching and occasional travel to key markets as required.
6. Coordinate external vendors and agencies when specialist production or delivery capacity is needed; manage related project timelines.

1. Proven experience in sales training, retail learning & development or commercial enablement — ideally within luxury goods, watches or premium retail.
2. Strong instructional design and curriculum development skills, with experience producing instructor‑led and digital learning assets.
3. Excellent stakeholder management and project coordination experience, including running international or multi‑market programmes.
4. Fluent written and spoken English; additional languages such as German or French are advantageous given the Biel/Bienne location and international remit.
5. Professional presentation and facilitation skills with the ability to coach sales teams and senior retail managers.

1. Instructional design
2. Train‑the‑trainer delivery
3. E‑learning development and content authoring
4. Workshop facilitation and public speaking
5. Project management and stakeholder coordination
6. Training needs analysis and KPI reporting

Several years (typically 3–5+) of progressive experience in sales training, retail L&D or commercial enablement, with a track record of managing international programmes and working closely with retail teams in luxury or premium sectors.

Bachelor's degree in Business, Education, Human Resources, Learning & Development or an equivalent combination of education and relevant professional experience.

OMEGA combines Swiss watchmaking heritage with a forward‑looking, international commercial organisation. The workplace culture values meticulous craft, performance orientation and collaborative cross‑functional teamwork, with strong emphasis on personal development within a global luxury environment.