Omega Sales Associate
Omega (Swatch Group) seeks a Sales Associate (maternity cover) in Athens — temporary boutique role requiring luxury retail sales experience.
Overview
Omega is a premier Swiss watchmaker renowned for precision timepieces and enduring design. As part of the Swatch Group, Omega benefits from the conglomerate's global distribution, technical expertise and integrated retail operations, offering employees exposure to high standards of Swiss watchmaking and luxury retail service.
Role & Responsibilities
- Deliver exceptional, personalised client service and clienteling to cultivate long-term relationships and maximise sales conversion.
- Achieve and exceed individual and boutique sales targets through active selling, cross-selling and follow-up.
- Maintain boutique presentation and visual merchandising to Omega brand standards; ensure product presentation and replenishment.
- Operate point-of-sale (POS) systems accurately; process transactions, exchanges, warranties and after-sales paperwork.
- Conduct stock control and inventory procedures; ensure secure handling and storage of high-value merchandise.
- Coordinate with after-sales/service teams and regional management for repairs, authentication and client enquiries.
- Adhere to brand security protocols, loss-prevention measures and corporate compliance requirements.
- Provide seamless cover for the maternity period, adapting to shift patterns and supporting colleagues during peak periods.
Qualifications
- Proven experience in luxury retail, watch or jewellery boutique sales (preferred 1–2 years).
- Polished, client-focused manner with strong interpersonal and communication skills.
- Demonstrable numeracy and accurate cash-handling skills.
- Ability to follow brand standards for visual merchandising and clienteling.
- Flexible availability, including weekends and peak trading periods; reliable and punctual.
Skills
Experience
Preferably 1–2 years of direct experience in luxury retail, ideally within a watch or jewellery boutique; demonstrable sales achievements and clienteling experience.
Education
Secondary education (high school) required; vocational training or qualifications in retail, hospitality or luxury brand management advantageous.
Workplace
The role is situated in Athens, Attica, Greece.
Culture
Omega combines a heritage-driven approach to watchmaking with rigorous quality standards and a customer-centric retail philosophy. Working within the Swatch Group framework, employees operate in a collaborative, detail-oriented environment that values craftsmanship, professionalism and client service excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Omega, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Consultant», «Retail Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.