Montblanc Sales Associate

Bicester • UK

Thursday, February 20, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its exquisite writing instruments, timepieces, and luxury goods. As part of Richemont, a global leader in luxury goods, Montblanc benefits from a rich heritage and a commitment to excellence, innovation, and craftsmanship. The brand is celebrated for its dedication to quality and its ability to blend tradition with modernity, offering employees a dynamic and prestigious work environment.

1. Serve as a brand ambassador for Montblanc, welcoming clients and introducing them to the brand's heritage.
2. Deliver an exemplary standard of customer experience and performance.
3. Focus on CRM activities to cultivate a loyal client base for the brand and boutique.
4. Proactively nurture genuine customer relationships and develop a successful client book.
5. Achieve sales targets and KPIs in a competitive retail environment.
6. Work both independently and collaboratively within a team.
7. Share expertise with clients and team members, acting as a senior brand ambassador.

1. Previous experience in a luxury retail environment.
2. Experience dealing with clients from diverse backgrounds and cultures.

1. Strong communication skills.
2. Proactive and initiative-taking.
3. Ability to remain calm under pressure.
4. Multilingual abilities are advantageous.

Previous experience in luxury retail and client relationship management is required.

Montblanc offers a supportive work environment that values diversity, collegiality, and personal growth. Employees benefit from being part of a global luxury group with opportunities for development and career advancement.

Montblanc and Richemont value diversity, empathy, curiosity, and integrity. The company fosters a culture of freedom, loyalty, and solidarity, encouraging employees to realize their potential in a supportive and dynamic environment.