Montblanc Key Holder

Santa Clara • USA

Tuesday, April 8, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its commitment to craftsmanship and luxury. As an employer, Montblanc values diversity and inclusion, fostering an environment where creativity and innovation thrive. The company is dedicated to building a workforce that mirrors the diversity of its clientele and communities.

1. Achieve individual sales objectives.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate strong product knowledge of Montblanc's collections.
5. Provide exceptional customer service.
6. Develop proficiency in simple pen repair and after-sales service techniques.
7. Maintain the aesthetic quality of the store.
8. Open and close the boutique as required.
9. Communicate with the corporate office in the absence of management.
10. Ensure adherence to loss prevention procedures.
11. Handle product transfers in the absence of management.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective customer relationships.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail and ability to multitask.
6. High school diploma or equivalent; college degree preferred.
7. Open availability including nights, weekends, and holidays.

1. Customer relationship management
2. Product knowledge
3. Sales acumen
4. Communication skills
5. Attention to detail
6. Multitasking ability

Previous experience in retail sales, particularly in luxury or high-end products, is preferred.

High school diploma or equivalent; college degree preferred.

Expected hourly range: $25-$30/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including health, dental, drug, and vision programs, life insurance, disability benefits, RRSP program with employer match, paid time off, maternity leave top-up, and access to an employee assistance program. Volunteer days off are also provided.

Montblanc, as part of the Richemont Group, fosters a culture of innovation and excellence, with a strong emphasis on diversity and inclusion. The company supports employee wellbeing and encourages community engagement through various initiatives.