Moët Hennessy Hospitality Manager

Château Galoupet, under the prestigious Moët Hennessy Wine Estates, is a distinguished entity within the LVMH conglomerate. Renowned for its rich Mediterranean terroir and a history spanning over three centuries, Château Galoupet is celebrated for its exceptional rosé wines. As the first fully certified organic vineyard in the LVMH portfolio, it continues to set benchmarks in viticulture and hospitality.

1. Ensure the seamless operation of both public and private hospitality services at Château Galoupet.
2. Enhance the brand's reputation by embodying and communicating its core values.
3. Drive revenue growth through paid receptions, guided tours, retail sales, and café operations.
4. Manage, train, and motivate the hospitality team, including temporary event staff.
5. Oversee scheduling and execution of visit programs and reservations.
6. Ensure smooth execution of private and paid receptions and seminars.
7. Supervise stock management, including procurement and inventory.
8. Develop and manage boutique sales, including accounting and cash handling.
9. Maintain brand image, merchandising, and quality of experience in line with the Maison's values.
10. Ensure logistical organization of site activations, adhering to safety and standards.
11. Collect and analyze data to publish necessary statistics.
12. Promote brand awareness among guests and recommend necessary domain improvements.
13. Participate in organizing public relations events and occasionally host client meals.
14. Represent Château Galoupet's hospitality within Moët Hennessy and regional economic actors.

1. Bachelor's degree +5 in Tourism, Management, Hospitality, or Public Relations.
2. Bilingual proficiency in English and French; a third language is advantageous.
3. Professional experience in retail, tourism, hospitality, or cultural sectors with team management experience.

1. Proficiency in IT tools and adaptability to new technologies.
2. Strong organizational skills.
3. Excellent hospitality and customer service skills.
4. Team management and external relationship management capabilities.
5. Ability to represent the Maison effectively.
6. Strong interpersonal skills and numerical acumen.
7. Practical mindset and willingness to adapt in a dynamic environment.

Proven experience in retail, tourism, hospitality, or cultural sectors with a focus on team management is essential.

Bachelor's degree +5 in relevant fields such as Tourism, Management, Hospitality, or Public Relations.

Two days off per week, including Sundays, during peak season from Easter to All Saints' Day.

Château Galoupet fosters a culture of excellence, innovation, and sustainability, deeply rooted in its historical legacy and commitment to organic viticulture. The workplace environment is dynamic, with a focus on teamwork, customer satisfaction, and brand representation.