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Moët Hennessy Sommelier
Maison Mercier, part of the esteemed Moët & Chandon under the LVMH conglomerate, is renowned for its commitment to excellence and innovation in the luxury wine and spirits sector. As an employer, the brand offers a dynamic and sophisticated environment where creativity and heritage are celebrated.
- Serve as an ambassador for Maison Mercier, conveying the brand's values, heritage, and creativity to visitors.
- Provide expert advice to local and international clientele on Champagne selections during tastings.
- Conduct and animate tastings, promoting and serving wines while sharing the Maison's stories.
- Maintain the sommelier station, ensuring cleanliness and organization of service areas and accessories.
- Ensure visitor satisfaction by identifying desires and offering memorable experiences in collaboration with colleagues and the Visit Center Manager.
- Assist clients in the boutique, promoting and selling products.
- Manage inventory, stock, and organization of tasting and 'By the Glass' areas.
- Stay informed on industry trends and participate in internal and external events.
- Adhere to food safety and alcohol consumption regulations, reporting any safety concerns to management.
- Minimum of 3 years of experience in a similar role.
- Exceptional customer service and communication skills.
- Ability to adapt to changing environments and diverse clientele.
- Strong commercial acumen with a focus on upselling and cross-selling.
- In-depth knowledge of Champagne and continuous learning in the sector.
- Proficiency in digital tools and communication platforms.
- Fluency in English, with proficiency in a third language being advantageous.
A minimum of 3 years of experience in a sommelier or related role is required.
This position is listed in Épernay, Grand Est, in France. Moët Hennessy is actively recruiting for this and 3,179 other open jobs in France.
An opportunity to work in a prestigious environment with a focus on professional development and growth.
Maison Mercier fosters a culture of excellence, where passion for the brand and its products is paramount. The workplace is characterized by a collaborative spirit and a commitment to delivering unparalleled customer experiences.