Moët Hennessy Sommelier

Moët & Chandon, a prestigious name in the world of luxury champagne, is part of the esteemed LVMH group, known for its commitment to excellence and innovation across its portfolio of luxury brands. The Maison Mercier, under the Moët & Chandon umbrella, offers an unparalleled experience in the heart of the Champagne region, combining tradition with modernity to create exceptional products and experiences.

1. Serve as an ambassador for Maison Mercier, conveying its values, heritage, and creativity during tastings.
2. Advise local and international clientele on champagne selections during tastings, enhancing their experience of the visit center.
3. Conduct and animate tastings, promoting and serving wines while sharing the Maison's stories.
4. Maintain the sommelier station, ensuring cleanliness and readiness of service accessories and spaces.
5. Ensure customer satisfaction by identifying desires and offering memorable experiences in collaboration with the visit center team.
6. Assist clients in the boutique, facilitating product sales and fostering long-term relationships.
7. Manage inventory, stock, and the presentation of tasting areas, both indoor and outdoor.
8. Participate in linen management and ensure the upkeep of service spaces.
9. Stay informed on industry trends and participate in internal and external representation events.
10. Adhere to hygiene and safety regulations concerning food and beverage service, reporting any anomalies to management.

1. Strong customer service orientation with the ability to develop deep client relationships.
2. Adaptability and agility in a dynamic environment.
3. Commercial acumen with a focus on upselling and cross-selling.
4. Curiosity and continuous learning about the Champagne sector.
5. Exemplary presentation and communication skills.

1. Fluency in English, with proficiency in a third language preferred.
2. Proficiency in digital tools and communication platforms.
3. Strong interpersonal skills and a friendly demeanor.
4. Initiative and problem-solving abilities.
5. Ability to work collaboratively within a team.

Entry-level position suitable for individuals with a passion for the luxury wine and spirits industry.

The position offers the opportunity to work within a prestigious luxury brand, with potential for career growth and development in the luxury wine and spirits sector.

The workplace culture at Moët & Chandon is one of excellence, innovation, and a deep respect for tradition. Employees are encouraged to take initiative and contribute to a collaborative environment where customer satisfaction and brand heritage are paramount.