Michael Kors Store Manager

Michael Kors is a global luxury lifestyle brand within Capri Holdings, known for accessible luxury in ready-to-wear, accessories and footwear. As part of a multi-brand group that includes Versace and Jimmy Choo, the brand operates an extensive global retail network and emphasises style-led merchandising, client service excellence and cross-brand mobility for talented retail professionals.

1. Lead, coach and develop the store team to deliver an elevated, client-focused customer experience and achieve sales targets.
2. Recruit, onboard and retain best-in-class retail talent; drive performance management and career development.
3. Deliver operational excellence across all store processes including merchandising, inventory control, payroll and loss prevention.
4. Create and execute a strategic business plan to grow sales, market share and profitability through local marketing, community events and client engagement.
5. Build and maintain a client book through proactive CRM activities, personalised selling and relationship management.
6. Drive omnichannel sales by leveraging available digital tools, in-store technologies and corporate partnerships to convert and fulfil demand.

1. Minimum of 2+ years' experience as a Store Manager at a specialty or luxury retailer.
2. Proven ability to lead and motivate teams to meet KPIs, with strong performance management skills.
3. Demonstrated track record of recruiting, developing and retaining high-performing retail talent.
4. Commercial acumen with experience in sales planning, inventory management and basic P&L responsibility.
5. Excellent customer service and selling skills with a passion for fashion and styling.

1. Clienteling
2. Performance management
3. Talent acquisition and development
4. Merchandising and visual presentation
5. Inventory management
6. Sales forecasting and business planning
7. Omnichannel sales execution
8. Event planning and local marketing
9. Customer service and personal styling

At least 2 years of Store Manager experience in a specialty or luxury retail environment, with hands-on leadership of sales teams, responsibility for store results and experience driving omnichannel initiatives and local store marketing.

High school diploma or equivalent required; bachelor's degree in business, fashion, retail management or a related field preferred.

Cross-brand discount; Clothing allotment; Competitive paid time off; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Paid parental leave; 401(k) match

The brand fosters a fast-paced, fashion-forward retail culture that values entrepreneurial leadership and a hands-on shopkeeper mentality. Team members are expected to be client-obsessed, collaborative and comfortable operating within a global luxury group that supports internal mobility across sister brands.