Michael Kors Sales Associate

Michael Kors is a global luxury lifestyle brand known for accessible luxury in ready-to-wear, accessories and leather goods. The label operates within Capri Holdings Limited, a multi-brand fashion group, and is recognised for design-driven merchandise, global retail operations and a fast-paced, client-focused commercial approach.

1. Provide high-touch, personalized client service to cultivate relationships and drive sales.
2. Execute daily boutique operations including POS transactions, cash handling and returns processing.
3. Maintain visual merchandising standards and ensure presentation aligns with brand directives.
4. Build and maintain a clienteling pipeline using in-store tools and follow-up communications.
5. Support inventory control: receive, stock, replenish and conduct regular stock counts.
6. Contribute to achieving weekly and monthly sales targets and participate in promotional events.
7. Adhere to loss-prevention, security and brand compliance procedures, and assist with opening/closing duties.

1. Proven ability to deliver exceptional customer service in a retail or luxury environment.
2. Strong verbal communication and interpersonal skills with a professional, polished appearance.
3. Availability to work a flexible schedule including weekends, evenings and peak retail periods.
4. Ability to stand for extended periods and perform light physical tasks (stocking, merchandising).
5. Authorization to work in the United States.

1. Clienteling
2. Visual merchandising
3. Point-of-sale (POS) operation
4. Cash handling
5. Inventory management
6. Upselling and cross-selling
7. Customer relationship management (CRM) familiarity
8. Strong interpersonal and communication skills

Typically 1+ year of retail sales experience is preferred; prior experience in luxury or premium-brand retail is highly valued.

High school diploma or equivalent; some post-secondary education preferred but not required.

Michael Kors blends a creative, fashion-driven environment with commercial rigor typical of a global luxury house. The workplace emphasises high standards of client service, collaborative teamwork and a commitment to diversity and inclusion, with accommodations available to support candidate accessibility.