Michael Kors Sales Associate

Michael Kors is a global luxury fashion brand known for its ready-to-wear, accessories and lifestyle collections. The label operates within Capri Holdings, a multinational fashion group, and is recognised for polished, commercial design and an international retail footprint. As an employer, the brand emphasises client-centric retail excellence and professional development in a fast-paced, design-driven environment.

1. Achieve and exceed individual sales targets through proactive selling and follow-up.
2. Develop and maintain lasting client relationships using a client book and clienteling techniques.
3. Deliver the highest level of customer service, resolving client issues and complaints promptly and professionally.
4. Demonstrate deep product and brand knowledge to guide client purchases and upsell when appropriate.
5. Manage post-sale details including shipping, alterations and special requests to ensure client satisfaction.
6. Execute Point-of-Sale transactions accurately and comply with all sales-related policies and procedures.
7. Maintain a neat, organized and fully stocked selling floor; assist with merchandising and visual standards.
8. Support stockroom operations: receiving, shipping, inventory counts and related paperwork.
9. Participate in inventories, training sessions and store meetings as directed by store management.
10. Adhere to scheduled hours, time and attendance policies and store operational guidelines.

1. Minimum 2 years of retail sales experience; experience in luxury or premium brands preferred.
2. Proven ability to meet sales targets and build repeat clientele.
3. Excellent interpersonal and communication skills with a client-focused attitude.
4. Flexible availability, including weekends and holidays, to support a retail schedule.
5. Authorization to work in the United States.

1. Clienteling
2. Customer service
3. Sales generation
4. Product knowledge
5. Point-of-Sale operations
6. Inventory control
7. Visual merchandising
8. Effective verbal communication

Minimum of 2 years of retail experience, ideally with demonstrated success in sales and client development; prior experience in luxury or premium retail is advantageous.

High school diploma or equivalent preferred.

Michael Kors combines a commercial, design-led approach with a highly service-oriented retail culture. The company operates in an inclusive, collaborative environment that prioritises client experience, training and professional growth. Capri Holdings emphasises diversity, accessibility and equal opportunity across its hiring and workplace practices.