Michael Kors Sales Assistant

Michael Kors is a globally recognised luxury fashion brand within the Capri Holdings portfolio, known for accessible luxury in ready-to-wear, handbags and accessories. As an employer, the brand operates fast-paced retail environments that prioritise polished client service, visual presentation and commercial performance while emphasising diversity and inclusion as part of Capri Holdings’ broader corporate values.

1. Support the sales team by replenishing merchandise, performing stock checks and assisting with floor moves and visual tasks.
2. Process point-of-sale transactions accurately and handle cash-wrap responsibilities.
3. Greet customers warmly, assess needs, answer product questions and direct clients to appropriate sales associates.
4. Assist in resolving client issues and collaborate with sales and stock colleagues to ensure a seamless fitting-room experience.
5. Maintain a neat, organised sales floor: unpack, hang/fold merchandise, secure security tags and manage go-backs.
6. Adhere to company policies, time and attendance expectations and store operational procedures.

1. Demonstrable customer-service orientation with a professional, friendly manner.
2. Previous retail or customer-facing experience preferred, ideally within fashion or luxury brands.
3. Ability to operate POS systems and handle cash transactions with accuracy.
4. Willingness to work a flexible, part-time schedule including evenings and weekends.
5. Physically able to stand for extended periods and perform merchandising tasks (lifting, hanging, folding).

1. Point-of-sale (POS) transaction processing
2. Visual merchandising and floor replenishment
3. Cash handling and till reconciliation
4. Stock management and inventory checks
5. Fitting-room operations and client flow management
6. Time and attendance compliance

Previous retail or customer-facing experience is preferred; experience within apparel or luxury retail is an advantage.

High school diploma or equivalent preferred.

Michael Kors retail teams operate in a creative, fast-paced environment that values refined client service, strong visual standards and commercial discipline. As part of Capri Holdings, the brand emphasises inclusion and accessibility, fostering a collaborative workplace where diverse perspectives are encouraged.