Michael Kors Sales Assistant

Michael Kors is a global luxury fashion brand operating within Capri Holdings. Renowned for sophisticated ready-to-wear, accessories and leather goods, the label operates an international retail network and emphasizes brand-driven client service and elevated store experience. As an employer, the brand typically seeks team members who combine commercial acumen with polished customer-facing skills and a commitment to luxury standards.

1. Support the sales team by replenishing merchandise, maintaining stock levels, and performing inventory checks to ensure product availability.
2. Execute point-of-sale transactions accurately and adhere to POS procedures and sales policies.
3. Deliver warm, professional customer service: greet customers, respond promptly to inquiries, and determine client needs to direct them to selling associates.
4. Assist with merchandising tasks including unpacking, hanging/folding merchandise, tagging and executing floor moves to maintain visual standards.
5. Maintain store operations: keep sales floor, fitting rooms and cash wrap neat and organized, process go-backs, and support a seamless fitting-room experience.
6. Collaborate with stock and sales colleagues to resolve client issues and support a fast, efficient customer journey.
7. Adhere to scheduled shifts, time and attendance requirements, and loss-prevention/security procedures.

1. Demonstrable customer-service orientation with polished interpersonal skills and a professional demeanour.
2. Familiarity with retail operations including POS transaction processing, basic merchandising and inventory handling.
3. Reliable, punctual and able to work a flexible, part-time schedule including weekends and holidays as required.
4. Authorized to work in the United States.
5. Ability to work collaboratively within a multi-disciplinary store team and under the direction of sales associates and management.

1. Point-of-Sale (POS) systems
2. Visual merchandising
3. Inventory management
4. Cash handling
5. Customer service

Entry-level role; prior retail experience preferred, ideally within luxury or premium fashion environments. Demonstrated experience supporting store operations and delivering high standards of client service is advantageous.

High school diploma or equivalent preferred.

Michael Kors cultivates a high-energy, brand-centric retail culture that prioritizes refined client service, visual excellence and commercial performance. Team members are expected to embody the brand’s luxury ethos while collaborating closely across store functions to deliver a curated shopping experience.