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Michael Kors Assistant Store Manager
Michael Kors is a global luxury lifestyle brand and a core label within Capri Holdings, offering accessible luxury in ready-to-wear, accessories and footwear. The brand is recognized for its modern, jet-set aesthetic and operates alongside sister houses such as Jimmy Choo and Versace within a conglomerate that emphasizes brand-led retail excellence and internal mobility across its portfolio.
- Lead the sales floor to deliver an elevated, client-focused customer experience and meet store KPIs.
- Coach, develop and motivate store staff to improve selling techniques, product knowledge and styling capabilities.
- Manage daily store operations, including opening and closing procedures, cash handling and loss-prevention protocols.
- Build and maintain a client book through proactive clienteling and relationship management to drive repeat business and traffic.
- Execute visual merchandising and product presentation aligned with brand standards and seasonal direction.
- Drive omnichannel sales by leveraging available digital tools and store-level platforms to convert and fulfil client demand.
- Minimum 3+ years of relevant retail management experience, preferably within luxury or premium fashion retail.
- Proven leadership skills with the ability to train, mentor and develop a high-performing sales team.
- Demonstrated expertise in clienteling, relationship building and personalized selling.
- Exceptional customer-service orientation, strong commercial acumen and an ability to multitask in a fast-paced environment.
- Flexibility to work a retail schedule including evenings, weekends and peak shopping periods.
- Clienteling
- Omnichannel sales
- Retail leadership and team coaching
- Store operations and opening/closing procedures
- Visual merchandising and styling
- Customer relationship management
Minimum 3+ years of retail management experience, ideally within a luxury or premium fashion environment with responsibility for sales targets and team leadership.
High school diploma or equivalent required; bachelor's degree in business, fashion, retail management or a related field preferred.
This position is listed in New York, New York, in USA. Michael Kors is actively recruiting for this and 2,281 other open jobs in USA.
Generous Michael Kors and Jimmy Choo discount; flexible schedule; internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace); exclusive employee sales; clothing allotment.
Michael Kors cultivates a fast-paced, fashion-forward retail culture that prizes style, commercial drive and outstanding client service. The workplace emphasizes personal development, cross-brand mobility within Capri Holdings and a collaborative environment where leaders mentor emerging talent.
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