Alexander McQueen Team Manager
Alexander McQueen, a prestigious British luxury fashion house, was founded by the visionary designer Lee Alexander McQueen in 1992. Since joining the Kering Group in 2001, the brand has continued to flourish under the creative direction of Seán McGirr. Renowned for its distinctive expression of individuality, subversive strength, and raw power, Alexander McQueen is synonymous with uncompromising quality and creative vision. The brand's design studio and atelier are based in London, and it is celebrated for fostering a culture of empowerment, teamwork, respect, and kindness.
- Support the Store Manager in developing and implementing business plans through performance analysis and action plan proposals.
- Drive team performance to exceed financial targets and maximize sales contributions.
- Represent the brand in the local market, increasing foot traffic and building loyal client relationships.
- Monitor team performance and propose action plans to achieve targets.
- Ensure comprehensive product knowledge through specific training and awareness of market trends.
- Collaborate with corporate functions on product, visual merchandising, and CRM to maximize sales.
- Lead and inspire the team to deliver superior client experiences and build long-lasting client relationships.
- Manage client complaints to maintain positive client relationships.
- Promote a positive and professional team environment, fostering trust and superior performance standards.
- Conduct regular performance conversations and provide ongoing feedback to team members.
- Train and inspire the team on product knowledge, sales techniques, and company policies.
- Identify and develop internal talents for growth opportunities.
- Demonstrated Alexander McQueen behaviors.
- Significant team sales management experience in retail, luxury retail, or service-related industry.
- Proven ability to drive store performance.
- Commercial awareness and strong business acumen.
- Coaching and development skills.
- Strong analytical skills.
- Entrepreneurial spirit.
- Budget management experience.
- Strong verbal and written communication skills.
- Confidence in public speaking and engaging with external stakeholders.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software.
- Leadership and team management
- Client relationship management
- Sales and performance analysis
- Training and development
- Communication and public speaking
- Problem-solving and conflict resolution
- Time management and organizational skills
Significant experience in team sales management within retail, luxury retail, or a service-related industry is required.
Alexander McQueen offers a dynamic work environment with opportunities for professional growth and development. The company is committed to fostering a diverse workforce and provides a supportive culture that values empowerment, teamwork, respect, and kindness.
Alexander McQueen is distinguished by a culture that emphasizes empowerment, teamwork, respect, and kindness. The brand encourages a supportive environment where individuals can thrive and contribute to shared goals. As part of the Kering Group, Alexander McQueen is committed to diversity and inclusivity, valuing the unique perspectives and talents of its employees.


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