Alexander McQueen Store Operations Associate

Sanremo Italy

Tuesday, January 28, 2025

Alexander McQueen, a renowned British luxury fashion house established by Lee Alexander McQueen in 1992, became part of the prestigious Kering Group in 2001. Under the creative direction of Seán McGirr since December 2023, the brand is celebrated for its unique expression of individuality, subversive strength, and raw power. With its design studio and atelier based in London, Alexander McQueen is synonymous with uncompromising quality and creative vision. As an employer, the house fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive and inclusive environment for all employees.

1. Ensure compliance with company policies, procedures, and guidelines within the store.
2. Conduct regular in-store checks and audits to maintain adherence to policies.
3. Support the execution of in-store events.
4. Safeguard the product in accordance with company guidelines.
5. Manage receipt, storage, and movement of goods responsibly.
6. Organize the stock room for optimal efficiency.
7. Oversee shop-to-shop and return transfers in compliance with guidelines.
8. Order and distribute staff uniforms promptly.
9. Conduct inventory counts and reconciliations, investigating discrepancies.
10. Maintain accurate stock records through diligent monitoring of product movements.
11. Process stock adjustments timely and in line with guidelines.
12. Monitor consignments regularly and follow up as needed.
13. Prepare for markdowns and manage transitions post-markdown.
14. Handle in-store damaged stock.
15. Optimize stock room capacity.
16. Manage OMNI order flow to meet service levels.
17. Achieve Operations KPIs and support overall store performance.
18. Communicate and collaborate with Inventory Control, Retail Operations, and store teams.
19. Ensure adequate stock of operating supplies and accurate system reflection.
20. Coordinate suppliers and couriers for efficient service.
21. Exhibit professionalism in communication and teamwork.
22. Collaborate effectively with internal and external stakeholders.

1. Fluency in Italian and English.
2. Previous experience in stock management and retail operations.

1. Proficiency in MS Office, particularly Excel.
2. Strong organizational skills and attention to detail.
3. Ability to work independently and as part of a team.
4. Proven track record of delivering retail excellence.
5. Ability to establish credibility with team members and external resources.
6. Analytical and organizational skills.

Previous experience in stock management and retail operations is required.

The position offers a dynamic work environment within a leading luxury fashion house, fostering professional growth and development.

Alexander McQueen champions a culture of empowerment, teamwork, respect, and kindness. The brand values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. As an Equal Opportunity Employer, Alexander McQueen welcomes applications from all qualified candidates, regardless of their background.