Alexander McQueen Store Operations Associate
Alexander McQueen, a prestigious British luxury fashion house established by Lee Alexander McQueen in 1992, became part of the Kering Group in 2001. The brand is renowned for its distinctive expression of individuality, subversive strength, and raw power, with its design studio and atelier based in London. Under the creative direction of Seán McGirr since December 2023, Alexander McQueen is committed to uncompromising quality and creative vision. As an employer, the brand fosters a culture of empowerment, teamwork, respect, and kindness, ensuring a supportive environment where talent can thrive.
- Ensure store compliance with company policies, procedures, and guidelines.
- Conduct regular in-store checks and audits.
- Support onboarding of new team members regarding store operations policies.
- Liaise with external parties for required permits and documentation.
- Assist in the setup and execution of in-store events.
- Manage day-to-day goods receipt and storage, optimizing efficiency.
- Coordinate shop-to-shop and returns transfers.
- Oversee store maintenance and manage cleaning services.
- Act as first point of contact for operational issues, escalating as needed.
- Prepare and plan inventory checks and reconciliations.
- Manage in-store damaged stock and monitor consignments.
- Organize logistics and supplies, evaluating shipping efficiency.
- Collaborate with team members and provide high-quality feedback.
- Demonstrated experience in retail operations.
- Flexibility for regular travel and occasional weekend or evening shifts.
- Highly organized with strong attention to detail.
- Motivated and capable of independent and team work.
- Proven ability to deliver retail excellence.
- Strong credibility with team members and external resources.
- Analytical and organizational skills.
- Fluency in English; additional languages are advantageous.
- Retail operations management
- Inventory management
- Logistics coordination
- Team collaboration
- Attention to detail
- Analytical skills
- Organizational skills
- Communication skills
Previous experience in retail operations, demonstrating successful performance and ability to deliver retail excellence.
Alexander McQueen offers a supportive work environment that values diversity and inclusion, providing opportunities for professional growth and development.
Alexander McQueen embodies a culture of empowerment, teamwork, respect, and kindness. The brand values diversity in all its forms, fostering an inclusive environment where individuals can express their talent and contribute to shared goals. The workplace is defined by a commitment to creativity, quality, and mutual support.