Marc Jacobs Assistant Store Manager

Serravalle Scrivia • Italy

Friday, April 18, 2025

Marc Jacobs International, a distinguished name in the fashion industry, operates under the creative leadership of Marc Jacobs. As part of the Fashion & Leather Goods division, the brand is renowned for its innovative designs and commitment to excellence. It is a subsidiary of a larger conglomerate, which ensures a robust support system and a dynamic work environment for its employees.

1. Monitor Key Performance Indicators (KPIs) and sales figures daily.
2. Establish daily objectives during morning meetings.
3. Exemplify excellence in sales engagement processes.
4. Motivate the team to drive towards meeting goals.
5. Develop data collection and ensure data accuracy.
6. Train staff members to build customer loyalty proactively.
7. Guide team members on expanding the client base through personalized interactions.
8. Implement comprehensive knowledge of store operation procedures.
9. Oversee all administrative operational tasks, including stock management and cashier functions.
10. Ensure high standards of cleanliness and overall maintenance are consistently met.
11. Coordinate rolling inventory checks along with annual fiscal inventory.
12. Consistently maintain the visual guidelines and standards of presentation.
13. Set an example regarding presentation standards and personal grooming.
14. Communicate to the Head Office team qualitative and proactive feedback on products and visual merchandising to drive results.
15. Regularly assess performance against specific daily/monthly benchmarks.
16. Cultivate a team environment that promotes collaboration and initiative-taking.
17. Value and reward performance and manage under-performance with constant feedback.
18. Coach in the moment and collaborate with HR on development actions needed.
19. Identify potential succession plans within the retail establishment.
20. Communicate upcoming events, store openings, and key figures of the company to the team.
21. Address inquiries about company objectives or strategic direction.
22. Encourage awareness and insight into local competitors' activities.

1. Minimum 5 years of experience in a managerial retail role in a store or boutique setting.
2. Fluency in English is essential, and proficiency in a second language is preferred.

1. Strong knowledge of fashion and trends.
2. Excellent communication and relationship-building skills.
3. Outstanding sense of customer service, initiative, and commercial creativity with fashion sensitivity.
4. Proven ability to lead and motivate a team.
5. Strong understanding of retail store operations and concepts.

Minimum of 5 years in a managerial retail role within a store or boutique setting.

The position offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Marc Jacobs International fosters a collaborative and innovative workplace culture, encouraging creativity and initiative. The brand values diversity and inclusivity, providing a supportive environment for professional growth.