Marc Jacobs Assistant Store Manager

Serravalle Scrivia • Italy

Tuesday, March 11, 2025

Marc Jacobs International, a distinguished name in the luxury fashion industry, operates under the creative vision of Marc Jacobs. As part of the Fashion & Leather Goods business group, the brand is renowned for its innovative designs and commitment to excellence. The company is part of a larger conglomerate known for its portfolio of prestigious brands, offering a dynamic and inspiring work environment.

1. Monitor Key Performance Indicators (KPIs) and sales figures daily.
2. Establish daily objectives during morning meetings.
3. Exemplify excellence in sales engagement processes.
4. Motivate the team to drive towards meeting goals.
5. Develop data collection and ensure data accuracy.
6. Train staff members to build customer loyalty proactively.
7. Guide team members on expanding the client base through personalized interactions.
8. Implement comprehensive knowledge of store operation procedures.
9. Oversee all administrative operational tasks, including stock management and cashier functions.
10. Ensure high standards of cleanliness and overall maintenance are consistently met.
11. Coordinate rolling inventory checks and annual fiscal inventory.
12. Consistently maintain visual guidelines and standards of presentation.
13. Set an example regarding presentation standards and personal grooming.
14. Communicate qualitative and proactive feedback on products and visual merchandising to the Head Office.
15. Regularly assess performance against specific daily/monthly benchmarks.
16. Cultivate a team environment that promotes collaboration and initiative-taking.
17. Value and reward performance while managing under-performance with constant feedback.
18. Coach in the moment and collaborate with HR on development actions.
19. Identify potential succession plans within the retail establishment.
20. Communicate upcoming events, store openings, and key company figures to the team.
21. Address team inquiries about company objectives or strategic direction.
22. Encourage awareness and insight into local competitors' activities.

1. Minimum 5 years of experience in a managerial retail role in a store or boutique setting.
2. Fluency in English (essential) and a second language (preferred).

1. Strong knowledge of fashion and trends.
2. Excellent communication and relationship-building skills.
3. Outstanding sense of customer service, initiative, and commercial creativity with fashion sensitivity.
4. Strong understanding of retail store operations and concepts.
5. Proven ability to lead and motivate a team.

Minimum 5 years of experience in a managerial retail role in a store or boutique setting.

Opportunities for career advancement within a prestigious global brand.

Marc Jacobs International fosters a culture of creativity and innovation, where employees are encouraged to express their individuality and contribute to the brand's legacy. The workplace environment is dynamic and collaborative, with a strong emphasis on personal and professional growth.