LVMH Watches & Jewelry Watchmaking Training Manager

Springfield • USA

Tuesday, February 4, 2025

As a distinguished entity within the luxury sector, LVMH Watches & Jewelry epitomizes the pinnacle of craftsmanship and innovation. The brand, under the illustrious umbrella of LVMH, is renowned for its commitment to excellence and its dedication to nurturing talent across the globe. The company offers a dynamic and enriching environment where creativity and expertise are celebrated and cultivated.

1. Define and implement a training strategy aligned with organizational goals, focusing on key competencies within the After Sales Service team.
2. Identify critical focus areas and competencies required for After Sales Service staff, ensuring alignment with industry standards.
3. Collaborate with leadership and Human Resources to schedule training sessions, emphasizing succession planning and continuous professional development.
4. Work closely with internal technical leads to gather insights and incorporate their expertise into the training strategy.
5. Create and develop training materials and curricula in collaboration with headquarters, ensuring relevance and effectiveness.
6. Participate in the selection process for hiring apprentices annually, organizing bench tests, and liaising with local institutions.
7. Oversee and manage the technician apprenticeship program, ensuring comprehensive training and mentorship for apprentices.
8. Assess apprentices' progress through regular evaluations, providing constructive feedback and guidance.
9. Conduct technical training modules to enhance the skills and knowledge of employees across various watchmaking roles.
10. Collaborate with the international watchmaking trainer to deliver training content reflecting the latest industry trends and best practices.
11. Coordinate with leadership to ensure new hires receive proper onboarding and development.
12. Monitor and evaluate the effectiveness of internal technical training initiatives, implementing improvements as necessary.
13. Conduct engaging watchmaking animations and VIP Masterclasses during sales events, engaging both customers and staff members.

1. Proven experience in watchmaking and training management.
2. Strong leadership and communication skills.
3. Ability to develop and implement comprehensive training strategies.
4. Experience in managing apprenticeship programs and delivering technical training.
5. Collaborative mindset with the ability to work effectively with various stakeholders.

1. Leadership and strategic planning
2. Effective communication
3. Curriculum development
4. Mentorship and coaching
5. Industry trend analysis

A minimum of 3 years of experience in watchmaking and training management is required.

The position offers a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.

The company fosters a culture of innovation and excellence, where employees are encouraged to push boundaries and explore new horizons. Collaboration and creativity are at the heart of the workplace, creating an environment where talent thrives and ideas flourish.