LVMH Watches & Jewelry Client Advisor

Beverly Hills • USA

Monday, January 6, 2025

Bulgari, a prestigious Italian brand renowned for its exquisite jewelry and timepieces, is part of the esteemed LVMH Group, a global leader in luxury goods. As an employer, Bulgari offers an environment that embodies elegance and innovation, providing employees with opportunities to contribute to a legacy of craftsmanship and luxury.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent BVLGARI at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.
4. Ability to interact effectively with diverse clientele, adapting to various cultural backgrounds.
5. Multi-lingual to cater to a broad client base.
6. Technologically savvy, with proficiency in relevant retail and CRM software.
7. Strong communication skills, result-oriented and driven by a strong entrepreneurial spirit.

1. Exceptional customer service
2. Sales expertise
3. Client relationship management
4. Multilingual communication
5. Technological proficiency
6. Strong communication
7. Result-oriented mindset

Minimum 5 years of experience in a luxury retail environment, with a focus on high-end client interactions and sales target achievement.

The compensation ranges from $24 to $28 per hour, with additional elements including a full range of medical, financial, and other benefits.

The position offers a comprehensive benefits package, including medical, financial, and other benefits such as 401(k) eligibility and various paid time off benefits.

Bulgari fosters a culture of elegance and innovation, where employees are encouraged to contribute to the brand's legacy of luxury and craftsmanship. The company values diversity and inclusivity, providing equal opportunities for all employees.